Terms for using Big Step AI’s site and services.
Plain-language terms for bigstepai.com and work you hire Big Step AI to do. Not a substitute for a signed statement of work when we start a paid engagement.
Who we are
Big Step AI helps owner-operators and small service businesses catch missed and slow leads, follow up, book work, and run practical automation. Legal entity: Big Step Coaching Inc. Public brand: Big Step AI.
Using the website
You may use this site to learn about our services, book a Missed Money Audit, call or text us, or start a conversation. Don’t misuse the site (no scraping abuse, no attempts to break security, no illegal use).
No professional advice on the public site
Content on this site is general information. It is not legal, tax, or guaranteed business advice. Results vary. Stats on the site are research context for planning, not a promise of your outcome.
Booking and conversations
When you book time or contact us by form, call, or text, you ask us to respond about your inquiry. Appointment times are held when confirmed. If you need to move a time, call or text (631) 546-7999.
Texts and calls
If you provide a number or contact (631) 546-7999, we may call or text about your inquiry, appointments, reminders, and related care. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts, HELP for help. Consent to marketing texts is not a condition of purchase. Details are in our Privacy Policy.
Paid work
Paid projects start only after we agree on scope and commercial terms (often after a Missed Money Audit). After setup, ongoing work is typically month-to-month unless a different written agreement says otherwise. You stay responsible for your own legal compliance with your customers (including messaging and privacy rules) when we build systems for your business.
Demo number and examples
(631) 546-7999 and related site experiences may demonstrate the type of capture and follow-up we install. A live demo is not a free full production system for your company unless we agree in writing.
Intellectual property
Site content, branding, and materials we create for our marketing belong to Big Step AI / Big Step Coaching Inc. unless a client agreement assigns something else. Don’t copy our site or materials for competing use without written permission.
Limitation
To the fullest extent allowed by law, we are not liable for indirect or consequential damages from use of the site or free audit conversations. For paid work, liability terms are set in the engagement documents.
Changes
We may update these terms. The “Last updated” date will change when we do.
Contact
Big Step AI · A division of Big Step Coaching Inc.
Melville, NY
(631) 546-7999
bigstepai.com
Draft for website use. Not legal advice. Counsel review recommended if you need a formal legal sign-off.